Engineering has identified the underlying issue and mitigation measures have been successfully implemented. The service is now stable, and we are continuing to closely monitor the environment to ensure performance remains at expected levels. We will provide further updates if necessary. Thank you for your patience.
Posted Sep 25, 2026 - 13:21 BST
Update
We are still actively investigating the issue affecting kiosk performance. Our teams are continuing to analyze the root cause and work toward mitigation. We will provide further updates as soon as more information becomes available. Thank you for your patience while we work to resolve this issue.
Posted Sep 25, 2026 - 12:30 BST
Investigating
We are currently investigating reports of degraded performance affecting a subset of kiosks. Our team is actively working to identify the root cause and assess the impact.
We will provide further updates as more information becomes available. Thank you for your patience while we work to resolve this issue.