All Systems Operational

About This Site

Welcome to the QikServe status page. Information covering our platform, services and general notices will be displayed here. You can receive the latest updates directly to your inbox, mobile phone or messaging service just by clicking the blue Subscribe button above.

Common Services Operational
90 days ago
100.0 % uptime
Today
Store Dashboard - https://app.preoday.com ? Operational
90 days ago
100.0 % uptime
Today
Orders Dashboard & Printer application - https://orders.preoday.com ? Operational
90 days ago
100.0 % uptime
Today
Email Services ? Operational
90 days ago
100.0 % uptime
Today
Guest Facing Applications Operational
90 days ago
100.0 % uptime
Today
Web Application - https://menus.preoday.com ? Operational
90 days ago
100.0 % uptime
Today
Mobile Applications ? Operational
90 days ago
100.0 % uptime
Today
Pay at Table Services - https://pay.preoday.com ? Operational
90 days ago
100.0 % uptime
Today
Open Check Services - https://qikorder.preoday.com ? Operational
90 days ago
100.0 % uptime
Today
YoYo embedded ordering Operational
90 days ago
100.0 % uptime
Today
Kiosk Operational
90 days ago
100.0 % uptime
Today
Kiosk API ? Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.99 % uptime
Today
Point of Sale Integrations ? Operational
90 days ago
100.0 % uptime
Today
Payment Integrations ? Operational
90 days ago
99.99 % uptime
Today
Other Integrations ? Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
Point of Sale - Oracle Operational
90 days ago
100.0 % uptime
Today
3rd Party Services Operational
Service Desk Email Requests Operational
Customer Support Call Routing Operational
US Platform Operational
90 days ago
100.0 % uptime
Today
US Platform ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 26, 2022

No incidents reported today.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022
Resolved - No further issues noted following monitoring.
Nov 17, 17:27 GMT
Monitoring - This issue has now been resolved but we continue to monitor the health of the service.

We would like to apologise for the inconvenience caused. Please let us know if there’s anything else we can help you with by contacting us at support@qikserve.com

Nov 17, 16:25 GMT
Investigating - We are currently experiencing issues processing payments via the QikServe Payment Services. We are actively investigating the issue and will update this page with more information as this becomes available.

We apologise for the inconvenience this causes.

Nov 17, 16:00 GMT
Resolved - No further issues noted following monitoring
Nov 17, 08:54 GMT
Monitoring - A fix has been implemented and users are able to log in, we will continue to monitor
Nov 16, 14:25 GMT
Investigating - We are currently investigating an issue whereby users are unable to log into online ordering platform.
Nov 16, 14:24 GMT
Nov 16, 2022
Nov 15, 2022

No incidents reported.

Nov 14, 2022

No incidents reported.

Nov 13, 2022

No incidents reported.

Nov 12, 2022

No incidents reported.