All Systems Operational

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Welcome to the QikServe status page. Information covering our platform, services and general notices will be displayed here. You can receive the latest updates directly to your inbox, mobile phone or messaging service just by clicking the blue Subscribe button above.

Common Services - EMEA platform Operational
Store Dashboard - https://manage.withqikserve.com/ Operational
Expo Screen - https://expo.withqikserve.com Operational
Email Services- EMEA Operational
Common Services- US platform Operational
Store Dashboard- https://manage.withqikserve.us/ Operational
Expo Screen - https://expo.withqikserve.us Operational
Email Services- US Operational
Guest Facing Applications - EMEA platform Operational
Online Ordering - https://order.withqikserve.com Operational
Mobile Applications - EMEA Operational
Pay at Table Services - https://pay.withqikserve.com Operational
Open Check Services - https://tab.withqikserve.com Operational
Embedded Ordering- EMEA Operational
Kiosk - EMEA Operational
Guest Facing Applications- US platform Operational
All Channels Operational
Online Ordering - https://order.withqikserve.us/ Operational
Pay at Table Services - https://pay.withqikserve.us Operational
Open Check Services - https://tab.withqikserve.us Operational
Embedded Ordering - US Operational
Kiosk- US Operational
Integrations Operational
Point of Sale Integrations Operational
Payment Integrations Operational
Other Integrations Operational
Stripe API Operational
Point of Sale - Oracle Operational
Delivery Integration Operational
3rd Party Services Operational
Service Desk Email Requests Operational
Customer Support Call Routing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled maintenance — infrastructure upgrade (November 2026) EMEA Nov 3, 2026 01:00-01:30 GMT

We are carrying out a short, planned upgrade to the cloud infrastructure that helps power your digital ordering services for web and kiosk. This keeps the platform on a fully supported and secure version. The work takes place overnight and will briefly pause ordering for a few minutes in each region. No action is needed from you, and no data is affected.
Posted on Nov 03, 2026 - 01:00 GMT

Scheduled maintenance — infrastructure upgrade (November 2026) US Nov 5, 2026 07:00-07:30 GMT

We are carrying out a short, planned upgrade to the cloud infrastructure that helps power your digital ordering services for web and kiosk. This keeps the platform on a fully supported and secure version. The work takes place overnight and will briefly pause ordering for a few minutes in each region. No action is needed from you, and no data is affected.
Posted on Oct 01, 2026 - 16:25 BST

Oct 26, 2026

No incidents reported today.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Resolved - All QikServe online solutions have returned to full operation after completing necessary safeguard updates. Thank you for your patience during this unplanned maintenance period.
Oct 21, 21:31 BST
Update - We are continuing to investigate this issue.
Oct 21, 20:45 BST
Investigating - Earlier today, two critical vulnerabilities affecting PHP, a widely used web technology, were publicly disclosed (known as PHP2Shell; CVE-2026-109618 and CVE-2026-109619). In line with guidance from the UK National Cyber Security Centre and other national cyber agencies, we have taken the proactive step to temporarily take some services offline as a precaution while we apply the security updates and verify our systems. We are working to restore services as quickly and safely as possible. We aim to have most services back by [Thursday 22 October] and will restore them in stages. We will update you when the services you use are available again and will provide a further update by tomorrow on our Status page.

To confirm, we have no evidence that customer data has been affected. We continue to investigate and will update you if this changes.

If you have any questions, please contact your support team who will be happy to help. We apologize for any inconvenience experienced.

Oct 21, 20:36 BST

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.