All Systems Operational

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Welcome to the QikServe status page. Information covering our platform, services and general notices will be displayed here. You can receive the latest updates directly to your inbox, mobile phone or messaging service just by clicking the blue Subscribe button above.

Common Services Operational
90 days ago
100.0 % uptime
Today
Store Dashboard - https://app.preoday.com ? Operational
90 days ago
100.0 % uptime
Today
Orders Dashboard & Printer application - https://orders.preoday.com ? Operational
90 days ago
100.0 % uptime
Today
Email Services ? Operational
90 days ago
100.0 % uptime
Today
Guest Facing Applications Operational
90 days ago
100.0 % uptime
Today
Web Application - https://menus.preoday.com ? Operational
90 days ago
100.0 % uptime
Today
Mobile Applications ? Operational
90 days ago
100.0 % uptime
Today
Pay at Table Services - https://pay.preoday.com ? Operational
90 days ago
100.0 % uptime
Today
Open Check Services - https://qikorder.preoday.com ? Operational
90 days ago
100.0 % uptime
Today
Kiosk Operational
90 days ago
99.96 % uptime
Today
Kiosk API ? Operational
90 days ago
99.96 % uptime
Today
Integrations Operational
90 days ago
99.98 % uptime
Today
Point of Sale Integrations ? Operational
90 days ago
99.96 % uptime
Today
Payment Integrations ? Operational
90 days ago
100.0 % uptime
Today
Other Integrations ? Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
Point of Sale - Oracle Operational
90 days ago
99.96 % uptime
Today
3rd Party Services Operational
Service Desk Email Requests Operational
Customer Support Call Routing Operational
US Platform Operational
90 days ago
100.0 % uptime
Today
US Platform ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 17, 2022

No incidents reported today.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

May 5, 2022

No incidents reported.

May 4, 2022

No incidents reported.

May 3, 2022
Completed - The scheduled maintenance has been completed.
May 3, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 05:00 BST
Scheduled - QikServe will be performing system maintenance on Tuesday, 3rd of May, from 4:00 - 5:00 AM UTC.

During this time, all kiosk services, pay at table services, as well as mobile and web orders for stores integrated with Oracle or Omnivore, will be unavailable.

This scheduled downtime is necessary ahead of maintenance planned by our database provider (Amazon AWS) later that week. We have taken every appropriate measure to minimise the duration and impact of this maintenance and do not foresee any issues as a result.
Apr 28, 16:36 BST