All Systems Operational

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Welcome to the QikServe status page. Information covering our platform, services and general notices will be displayed here. You can receive the latest updates directly to your inbox, mobile phone or messaging service just by clicking the blue Subscribe button above.

Common Services - EMEA platform Operational
Store Dashboard - https://manage.withqikserve.com/ Operational
Expo Screen - https://expo.withqikserve.com Operational
Email Services- EMEA Operational
Common Services- US platform Operational
Store Dashboard- https://manage.withqikserve.us/ Operational
Expo Screen - https://expo.withqikserve.us Operational
Email Services- US Operational
Guest Facing Applications - EMEA platform Operational
Online Ordering - https://order.withqikserve.com Operational
Mobile Applications - EMEA Operational
Pay at Table Services - https://pay.withqikserve.com Operational
Open Check Services - https://tab.withqikserve.com Operational
Embedded Ordering- EMEA Operational
Kiosk - EMEA Operational
Guest Facing Applications- US platform Operational
All Channels Operational
Online Ordering - https://order.withqikserve.us/ Operational
Pay at Table Services - https://pay.withqikserve.us Operational
Open Check Services - https://tab.withqikserve.us Operational
Embedded Ordering - US Operational
Kiosk- US Operational
Integrations Operational
Point of Sale Integrations Operational
Payment Integrations Operational
Other Integrations Operational
Stripe API Operational
Point of Sale - Oracle Operational
Delivery Integration Operational
3rd Party Services Operational
Service Desk Email Requests Operational
Customer Support Call Routing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled maintenance — infrastructure upgrade (November 2026) EMEA Nov 3, 2026 01:00-01:30 GMT

We are carrying out a short, planned upgrade to the cloud infrastructure that helps power your digital ordering services for web and kiosk. This keeps the platform on a fully supported and secure version. The work takes place overnight and will briefly pause ordering for a few minutes in each region. No action is needed from you, and no data is affected.
Posted on Nov 03, 2026 - 01:00 GMT

Scheduled maintenance — infrastructure upgrade (November 2026) US Nov 5, 2026 07:00-07:30 GMT

We are carrying out a short, planned upgrade to the cloud infrastructure that helps power your digital ordering services for web and kiosk. This keeps the platform on a fully supported and secure version. The work takes place overnight and will briefly pause ordering for a few minutes in each region. No action is needed from you, and no data is affected.
Posted on Oct 01, 2026 - 16:25 BST

Oct 8, 2026

No incidents reported today.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Resolved - This incident has been resolved.
Sep 25, 17:29 BST
Monitoring - Engineering has identified the underlying issue and mitigation measures have been successfully implemented. The service is now stable, and we are continuing to closely monitor the environment to ensure performance remains at expected levels. We will provide further updates if necessary. Thank you for your patience.
Sep 25, 13:21 BST
Update - We are still actively investigating the issue affecting kiosk performance. Our teams are continuing to analyze the root cause and work toward mitigation. We will provide further updates as soon as more information becomes available. Thank you for your patience while we work to resolve this issue.
Sep 25, 12:30 BST
Investigating - We are currently investigating reports of degraded performance affecting a subset of kiosks. Our team is actively working to identify the root cause and assess the impact.

We will provide further updates as more information becomes available. Thank you for your patience while we work to resolve this issue.

Sep 25, 11:10 BST

Sep 24, 2026

No incidents reported.