All Systems Operational

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Welcome to the QikServe status page. Information covering our platform, services and general notices will be displayed here. You can receive the latest updates directly to your inbox, mobile phone or messaging service just by clicking the blue Subscribe button above.

Common Services Operational
90 days ago
100.0 % uptime
Today
Store Dashboard - https://app.preoday.com ? Operational
90 days ago
100.0 % uptime
Today
Orders Dashboard & Printer application - https://orders.preoday.com ? Operational
90 days ago
100.0 % uptime
Today
Email Services ? Operational
90 days ago
100.0 % uptime
Today
Guest Facing Applications Operational
90 days ago
100.0 % uptime
Today
Web Application - https://menus.preoday.com ? Operational
90 days ago
100.0 % uptime
Today
Mobile Applications ? Operational
90 days ago
100.0 % uptime
Today
Pay at Table Services - https://pay.preoday.com ? Operational
90 days ago
100.0 % uptime
Today
Open Check Services - https://qikorder.preoday.com ? Operational
90 days ago
100.0 % uptime
Today
Kiosk Operational
90 days ago
99.96 % uptime
Today
Kiosk API ? Operational
90 days ago
99.96 % uptime
Today
Integrations Operational
90 days ago
99.98 % uptime
Today
Point of Sale Integrations ? Operational
90 days ago
99.96 % uptime
Today
Payment Integrations ? Operational
90 days ago
100.0 % uptime
Today
Other Integrations ? Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
Point of Sale - Oracle Operational
90 days ago
99.96 % uptime
Today
3rd Party Services Operational
Service Desk Email Requests Operational
Customer Support Call Routing Operational
US Platform Operational
90 days ago
100.0 % uptime
Today
US Platform ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 29, 2022

No incidents reported today.

Jun 28, 2022

No incidents reported.

Jun 27, 2022
Completed - The scheduled maintenance has been completed.
Jun 27, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 04:31 BST
Scheduled - QikServe will be performing system maintenance on Monday the 27th of June, between 3:30 - 5:00 AM UTC (4:30 - 6:00 AM British Summer Time).

During this time, all services across Kiosk, Mobile, Web and Pay at Table will be unavailable.

This scheduled downtime is necessary ahead of maintenance planned by our database provider (Amazon AWS). We have taken every appropriate measure to minimise the duration and impact of this maintenance and do not foresee any issues as a result.

Jun 20, 17:00 BST
Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.