All Systems Operational

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Welcome to the QikServe status page. Information covering our platform, services and general notices will be displayed here. You can receive the latest updates directly to your inbox, mobile phone or messaging service just by clicking the blue Subscribe button above.

Common Services Operational
90 days ago
100.0 % uptime
Today
Store Dashboard - https://app.preoday.com ? Operational
90 days ago
100.0 % uptime
Today
Orders Dashboard & Printer application - https://orders.preoday.com ? Operational
90 days ago
100.0 % uptime
Today
Email Services ? Operational
90 days ago
100.0 % uptime
Today
Guest Facing Applications Operational
90 days ago
100.0 % uptime
Today
Web Application - https://menus.preoday.com ? Operational
90 days ago
100.0 % uptime
Today
Mobile Applications ? Operational
90 days ago
100.0 % uptime
Today
Pay at Table Services - https://pay.preoday.com ? Operational
90 days ago
100.0 % uptime
Today
Open Check Services - https://qikorder.preoday.com ? Operational
90 days ago
100.0 % uptime
Today
YoYo embedded ordering Operational
90 days ago
100.0 % uptime
Today
Kiosk Operational
90 days ago
100.0 % uptime
Today
Kiosk API ? Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Point of Sale Integrations ? Operational
90 days ago
100.0 % uptime
Today
Payment Integrations ? Operational
90 days ago
100.0 % uptime
Today
Other Integrations ? Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
Point of Sale - Oracle Operational
90 days ago
100.0 % uptime
Today
3rd Party Services Operational
Service Desk Email Requests Operational
Customer Support Call Routing Operational
US Platform Operational
90 days ago
100.0 % uptime
Today
US Platform ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 4, 2022

No incidents reported today.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022
Completed - The scheduled maintenance has been completed.
Sep 28, 08:32 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 06:30 BST
Scheduled - Regions Affected: North America and EMEA

There will be scheduled downtime for all kiosk services from 5:30 - 8:30 UTC on Wednesday the 28th September.

This scheduled downtime is necessary for maintenance required by our database provider. We have taken every appropriate measure to minimise the duration and impact of this maintenance and do not foresee any issues as a result.

During this maintenance window, customers will not be able to order via kiosks. All operations around the platform will resume immediately after the maintenance window.

We appreciate your patience and understanding. As always, if you have questions or issues, please contact the team at support@qikserve.com.

Sep 23, 15:55 BST
Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.