A fix has been implemented and guest-facing content has been restored.
This incident has been identified as resolved and we will continue monitoring.
We apologise for the inconvenience this has caused.
Posted Jan 23, 2024 - 16:14 GMT
Update
Update: As previously reported, some customers experienced issues with injecting orders. This issue has now been resolved and orders are injecting as normal.
We are continuing to investigate the issue whereby guest-facing content (item name, images, descriptions) are not showing.
We apologise for the inconvenience and will provide an update within the next 30 minutes
Posted Jan 23, 2024 - 15:49 GMT
Update
Update: The technical team are continuing to investigate the degraded performance.
We apologise for the inconvenience and will provide an update within the next 30 minutes
Posted Jan 23, 2024 - 15:11 GMT
Investigating
Our kiosk customers are experiencing degraded performance, occasionally resulting in issues with order injection.
Our technical team is investigating the issue.
We apologise for the inconvenience and will send an update again in the next 30 minutes.