We are continuing to monitor for any further issues.
Posted Jul 15, 2026 - 12:04 BST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 15, 2026 - 12:03 BST
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 15, 2026 - 11:59 BST
Update
We are currently experiencing an issue impacting the Dashboard Login and Kiosks, which are currently unavailable. Our engineering teams are actively investigating the problem and working to restore service as quickly as possible.
We will provide further updates as more information becomes available. Thank you for your patience and understanding.
Posted Jul 15, 2026 - 11:43 BST
Update
We are continuing to investigate this issue.
Posted Jul 15, 2026 - 11:41 BST
Update
We are continuing to investigate this issue.
Posted Jul 15, 2026 - 11:27 BST
Investigating
We are aware of an issue affecting some users' ability to log in to the dashboard. Our engineering team is actively investigating the problem and working to identify the root cause.
We understand the impact this may have and will provide updates as soon as more information becomes available.
Thank you for your patience while we work to resolve this issue.
Posted Jul 15, 2026 - 11:22 BST
This incident affected: Common Services - EMEA platform (Store Dashboard - https://manage.withqikserve.com/) and Guest Facing Applications - EMEA platform (Kiosk - EMEA).