Issue logging in to platform

Incident Report for QikServe

Resolved

No further issues noted following monitoring

Posted Nov 17, 2022 - 08:54 GMT

Monitoring

A fix has been implemented and users are able to log in, we will continue to monitor

Posted Nov 16, 2022 - 14:25 GMT

Investigating

We are currently investigating an issue whereby users are unable to log into online ordering platform.

Posted Nov 16, 2022 - 14:24 GMT

This incident affected: Common Services - EMEA platform (Store Dashboard - https://manage.withqikserve.com/, Expo Screen - https://expo.withqikserve.com) and Guest Facing Applications - EMEA platform (Online Ordering - https://order.withqikserve.com, Mobile Applications - EMEA, Pay at Table Services - https://pay.withqikserve.com, Open Check Services - https://tab.withqikserve.com, Embedded Ordering- EMEA).